“The Mayor’s Office of Bogota selected IntouchCX based on their commitment to the inclusive hiring of vulnerable populations.”

BOGOTA, COLOMBIA  –  October 14, 2022 –   IntouchCX has won the Inclusive Employment Award presented by the Secretariat of Economic Development of the City of Bogota, Colombia.

The Company won the award in the Young Talent category, which recognizes organizations that are leaders in hiring young people through the Youth Employment program. The Mayor’s Office of Bogota selected IntouchCX based on their commitment to the inclusive hiring of vulnerable populations.

“Our approach is always to provide opportunities to young people who are newly entering the workforce and looking to grow their skill set and career,” said Marcela Ramirez Palacio, Country Manager Colombia at IntouchCX. “Our ability to intentionally develop programming and frameworks that support our younger generation’s need for visibility and growth demonstrates we are leaders in cultivating a high-performance and people-first culture.”

IntouchCX has previously been recognized for providing a positive experience for young workers, being named to Forbes’ list as a Top Employer for New Graduates. In Colombia, more than 1,500 of the Company’s employees are between the ages of 18 and 27, with 47 percent being women.

“We’re honored to receive this recognition from the City of Bogota for fostering an inclusive workplace,” said Katina Aycinena, EVP and Global Head of LATAM at IntouchCX. “As we expand our global footprint, we are continuously mindful of ensuring we develop our programming and training that support ways of being for our people that are not only inclusive, but equitable as well.”

The District Secretary for Economic Development of the City of Bogota is responsible for formulating and coordinating policies to create decent employment and fair income, encouragement and support for economic entrepreneurship, and developing labor skills.

The objective of the Inclusive Employment Awards is to reward and recognize the allies who are committed to the labor inclusion of populations of special attention and difficult employability, which face the greatest barriers to access formal employment.

About IntouchCX
IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have set a new standard by immersing ourselves in your world to deliver exceptional results. Our customizable customer care platform uses insights and analytics to build loyalty and increase revenue for our client partners. IntouchCX takes pride in developing top to bottom brand alignment on all our programs.