Tegucigalpa, Honduras – September 30, 2024  –   IntouchCX, a global leader in customer experience and technology solutions, is hiring over 850 bilingual (English and Spanish) customer service positions in Honduras this year. This expansion includes team leaders and operations manager roles, fueling the company’s rapid growth.

Founded in Canada in 2000, IntouchCX employs over 25,000 people across 24 campuses in 14 countries, with more than 1,200 team members in Tegucigalpa and 500 in San Pedro Sula. The Company plans to hire more than 600 new employees in Tegucigalpa and 250 in San Pedro Sula by the end of this year to support its expanding roster of global clients.  

“We are thrilled to be expanding our operations in Honduras, and the impact we’re making is truly inspiring,” said Laura Oseguera, Honduras Campus Director at IntouchCX. “With more than 850 new job opportunities, we are not only growing our presence but also boosting the local economy. These roles offer incredible career growth, connecting Honduras talent with some of the world’s most influential brands.” 

Since its arrival in Honduras, IntouchCX has been laser-focused on delivering exceptional customer experiences while fostering a supportive, growth-oriented environment for its employees. The Company’s state-of-the-art facilities in Tegucigalpa and San Pedro Sula offer attractive salary and benefits packages, including health and life insurance, an on-site clinic, and employee discounts with allied businesses and educational institutions.

“We win by valuing each team member and providing unmatched opportunities for career advancement,” said Guisela Paiz, VP of Operations in Honduras at IntouchCX. “We’ve built an incredible track record of nurturing talent, helping them achieve their career goals.”

IntouchCX careers are filled with success stories of employees rising from agents to senior campus directors and vice presidents of operations on global programs. The Company is deeply committed to giving back to the communities it serves, encouraging employees to get involved through initiatives like GreenTouch, where volunteers planted over 100 trees in a Tegucigalpa wildlife refuge, and a donation of over 340 furniture units to four non-profit organizations supporting students with special needs.

The Company’s dedication to mentorship and career development has earned its global recognition. Forbes has named IntouchCX one of the Best Employers For Women, a title that joins its accolades as one of the Best Employers for Diversity, America’s Best Large Employers, and a Top Employer for New Grads.

Ready to start your career with IntouchCX in Honduras? Visit IntouchCX Careers and apply today.

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us, visit intouchcx.com.

Media Contact:

Elga Magliocchi
Communications Manager
IntouchCX
elga.magliocchi@intouchcx.com