Improves communication with real-time push notifications and schedule visibility
Provides instant performance management feedback
Increases engagement with tangible data collected through mood tracking
Helps members increase take-home pay
Integrates with market tools, offering an automated process for recruiting, onboarding, engagement, training, development and coaching, and day-to-day management.
Utilizes LLM and KM with a proprietary agent database for efficient knowledge management and operational reporting, including AI-based well-being solutions and an AI-enabled knowledge base.
Shift notifications are customized to each associate based on their attendance records to maximize the incentive to be at work on time. Team members also have the power of deciding flexible scheduling and shifting to adjust for work/life balance for well-being.
The built-in mood tracker ties mood to performance, exporting tangible data to allow for increased engagement and satisfaction. Leaders can track mood in real time on programs and enhance motivation accordingly.
Associates can get paid a portion of their wage through the app after every shift, allowing associates to access the money they have earned when they need it the most. Additionally, associates can send referral codes via text message to their friends and track the status, application, and payout of their referral bonus in the app.
This in-app live chat tool connects associates with subject matter experts who provide real-time responses to common questions, removing friction from the employment experience.
With 12 billion working days being lost every year to attrition and absenteeism due to mental health reasons, we saw that companies lack the resources to provide their employees with professional and accessible care. As this compromises workplace well-being, we decided to address this challenge head-on by piloting an intelligent stress detection and monitoring tool directly within our employee engagement app, Superpunch. This enables us to proactively support employees at the right time.
Superpunch Care is a digital well-being module within Superpunch, our employee engagement platform. By integrating a variety of technologies, this tool aims to empower the end-to-end employee experience and enhance overall employee well-being.
This digital assistant is designed to support the well-being of agents by proactively engaging with them when it matters most. It does this through early stress detection, intervention, and well-being education with the goal of potentially reducing or preventing the impacts of stress build-up over time.
Superpunch Care provides personalized digital mental health support to our team members whenever it’s needed most during the working day.
Superpunch Care aims to provide a proactive solution to engagement and well-being, which can positively influence long-term business performance metrics, such as engagement and productivity.
