Sidd Spark utilizes digital automation, machine learning, and artificial intelligence to enable agents, enhance CX, and facilitate seamless real-time decision-making and action within support workflows.
Laivly harnesses the power of digital automation, machine learning, and artificial intelligence to empower agents and optimize your customer experience. Utilizing Sidd Pro, Laivly introduces full automation, which solves interactions with unattended automation, thereby limiting humans in the loop. This technology acts as an independent digital worker, accessing your existing tech stack virtually to perform tasks, answer questions, and facilitate self-service in any channel.
Superpunch, our AI-powered employee engagement app, enhances performance, culture, scheduling, and communication, improving EX with real-time feedback and mood tracking to boost engagement, well-being, and retention.
We combine innovative AI-enabled language technology with our top-performing talent to deliver best-in-class, personalized experiences in over 100 languages. This tool is transforming global CX by enabling real-time, accurate, and customized service that enhances customer satisfaction.