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Welcome THIS WEEK IN TECH listeners!

Welcome THIS WEEK IN TECH listeners!

 

Step Boldly into the Future of Customer Experience with Trusted Advisors, IntouchCX

We empower your brand to redefine customer experiences with cutting-edge AI and automation solutions across voice, chat, and email support. With IntouchCX you will:

  • Lead with Confidence: Embrace the future of agent assist automation and AI with IntouchCX, where our experts guide you through where to start, who to work with, and what to prioritize first.

  • Personalize Like Never Before: Craft engaging, customized experiences that captivate your customers at every stage, fostering deeper connections and loyalty.

  • Strategize for Impact: Collaborate with our experts to design tailored customer experience strategies for pre, during and post interaction that will elevate your brand and set you apart.

  • Boost Efficiency and Satisfaction: Our proprietary framework streamlines operations and drives productivity, engagement, quality and cost benefits across the journey.

  • Discover Untapped Opportunities: Leverage our insights into people, processes, and technology to unlock new opportunities between User Experience, Customer Experience, and Employee Experience to improve the metrics that matter most.

Book a free consultation today.

IntouchCX-TwiT-Animation

Step Boldly into the Future of Customer Experience with Trusted Advisors, IntouchCX

We empower your brand to redefine customer experiences with cutting-edge AI and automation solutions across voice, chat, and email support. With IntouchCX you will:

  • Lead with Confidence: Embrace the future of agent assist automation and AI with IntouchCX, where our experts guide you through where to start, who to work with, and what to prioritize first.

  • Personalize Like Never Before: Craft engaging, customized experiences that captivate your customers at every stage, fostering deeper connections and loyalty.

  • Strategize for Impact: Collaborate with our experts to design tailored customer experience strategies for pre, during and post interaction that will elevate your brand and set you apart.

  • Boost Efficiency and Satisfaction: Our proprietary framework streamlines operations and drives productivity, engagement, quality and cost benefits across the journey.

  • Discover Untapped Opportunities: Leverage our insights into people, processes, and technology to unlock new opportunities between User Experience, Customer Experience, and Employee Experience to improve the metrics that matter most.

Book a free consultation today.

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Engage Smarter with IntouchCX

 

We deliver customer support management powered by AI to help you improve your brand's efficiency, engagement, and performance so you can start broadening your market.

  • Increase your team’s productivity by 30% by leveraging powerful automation.
  • Work with a team of experts to design a custom support strategy.
  • Tailor your data with machine-learning models for continuous optimization.
  • Simplify your support processes with innovative automated solutions.
IMG_TWiT_1000x1618px

Engage Smarter with IntouchCX

 

We deliver customer support management powered by AI to help you improve your brand's efficiency, engagement, and performance so you can start broadening your market.

  • Increase your team’s productivity by 30% by leveraging powerful automation.
  • Work with a team of experts to design a custom support strategy.
  • Tailor your data with machine-learning models for continuous optimization.
  • Simplify your support processes with innovative automated solutions.

We Obsess About Our Clients

 

We are immersed in their ecosystem, culture, and business to exceed expectations. Stay up to date with our latest news to learn how we optimize our partners' brands and transform their CX. 

We Obsess About Our Clients

 

We are immersed in their ecosystem, culture, and business to exceed expectations. Stay up to date with our latest news to learn how we optimize our partners' brands and transform their CX. 

Ensuring Community Safety Through Exceptional Data Annotation

January 16, 2024

Case Study: Ensuring Community Safety Through Exceptional Data Annotation

In our partnership with a multinational e-commerce company, we were chosen to provide digital annotation [...]

Read More

Global Multilingual Support Transforms Customer Experience

January 9, 2024

Case Study: Global Multilingual Support Transforms Customer Experience

A leading brand in the online learning space with a strong commitment to education accessibility [...]

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Revolutionize Customer & Employee Experiences With AI & Emotional Intelligence

January 3, 2024

Article: Revolutionize Customer & Employee Experiences With AI & Emotional Intelligence

Every interaction along the customer and agent journeys, from initiation to resolution, shapes the overall [...]

Read More

Ready to Revolutionize Your Customer Experience?

Let's Talk.

 

Transform your business by anticipating what's next, and discover new ways of working with IntouchCX's industry-leading AI & Automation solutions. Need help? Let's connect to discuss personalized strategies that will take your CX to new heights.